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Digital Marmat

Privacy Policy

Effective: May 11, 2026Last updated: May 11, 2026Governed by Nepal Data Protection Laws

At Digital Marmat, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our platform. By accessing or using our services, you agree to the terms of this Privacy Policy.

1

Information We Collect

We collect information to provide and improve our repair services and product sales. This includes:

Contact details (Name, Email, Phone)Billing & Payment infoService logs & Fault historyDevice IP & Browser typeUsage & Interaction data

Directly Provided: Information you share during registration or checkout.
Automatically Collected: IP addresses, browser types, and usage data via cookies.
Third Parties: Data from social media connections or payment partners.

2

How We Use Your Information

We utilize your data to ensure the best service experience:

  • Maintaining the platform and processing transactions.
  • Personalizing user experiences and platform functionality.
  • Communicating updates, repair status, and promotions.
  • Preventing fraudulent activities and unauthorized access.
3

Sharing Your Information

We do not sell your data. We share limited info with:

Service Providers: Payment processors (eSewa, Khalti) and hosting providers.
Legal Authorities: When required to comply with Nepal law or protect our rights.
4

Cookies and Tracking Technologies

We use cookies to remember your preferences and analyze platform performance. You can manage cookie settings through your browser, though some platform features may be limited without them.

5

Data Security

We implement robust security measures to protect your information from unauthorized access, alteration, or disclosure.

Data Protection

End-to-end encryption for sensitive info

Access Control

Restricted staff access to personal data

Infrastructure

Regular security assessments & updates

Transactions

Secure payment gateway integration

6

Your Rights

As a user of Digital Marmat, you hold the following rights regarding your data:

Access, update, or delete your personal information.
Opt out of receiving marketing communications.
Restrict or object to specific data processing.
Request a copy of the information we hold about you.
7

Contact Us

Email

support@digitalmarmat.com

Phone

+977 9802362210

Address

TA.NA.PA -02, Kathmandu, Nepal

Questions about your data? Our support team is here to help clarify our privacy practices.

Get in touch
Digital Marmat Icon
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Legal

Reg. 323409/080/081

VAT 619809012

Address

Digital Marmat Pvt. Ltd.
Machhapokhari-16, Kathmandu

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